INTERNET WITH NO ROAMING CHARGES
In this section we answer your questions with
regards to Internet access with Scout.
How does Scout provide internet
access in over 100 countries?
Every device has a unique SIM-card that it's not 'locked' to one specific carrier.
To set up a data plan you will need to use a mobile device with an installed
Scout app. When you arrive to a new country, the app will show you a list
of local data providers and the data plan options – choose the one that fits
you and pay for it within the app using your VISA/MasterCard. Within this
moments the SIM-card in your Scout device will start act like a SIM-card
from a local service provider and you can start using it to surf the internet.
How to connect to Scout's internet network?
Scout acts the same way as your WI-FI router at home.
It creates a personal WI-FI network and you can connect up
to 5 devices with WI-FI capability at a time. Just think of it
as your home WI-FI travelling with you.

How to check the list of countries covered
by Scout and the data plans there?
The country list and the data costs are available here.
We have prepared some bundled data packages by grouping
some countries based on their proximity and popularity —
for those who might be visiting several countries at once.
How to choose and pay for a data package?
You can always check your Scout mobile app to see all
of the available data plans. Open the menu, choose
the country or a geographical area that interests you.
The app will show all of the available data plans, that
will differ based on the amount of data that you would
want to use. Choose any plan and pay for it right there.
What to do if I have used up all of the data?
Nothing to worry about! Scout will stop you from spending
more than you wished to, it will automatically switch
of the access once you hit the limit. The Scout mobile app
works even when you have hit the limit, so you can always
buy more if you need to.
How fast is the internet when using Scout?
Fast enough for you to watch Netflix, the maximum speed
is capped at 21 Mbit/s howevert the actual speed may wary
depending on the signal and the service provider.
LUGGAGE
TRACKING
In this section we will answer most frequently asked
questions about Scout's tracking functionality.
What is a tracker?
A device that allows you to remotely track its location.
Scout tracker let's you find it anywhere in the world,
as long as it has charge.
How can I find the bag's location?
Place your Scout inside of the bag which will start using
its GPS module to track the location. Scout works inside
of the building as well as outside so if even your bag is
inside an airport terminal you should be able to see it.
How does Scout calculate the distance
to your mobile phone?
Scout device has a built-in Bluetooth 4.0 module
so when it's connected to your phone it can calculate
the distance in a range up to 55 yards. If you happen
to leave your bag in a taxi or anywhere else, the app
will notify you once you get out of the 55 yard range.